Shipping policy

Thank you for shopping with us! We aim to provide a smooth and efficient shipping experience for all our customers. Please review our shipping policy below:

Shipping Rates and Delivery Times

  • Standard Shipping:  $15
  • Free Shipping: On orders over $100 (USA Only)

Note: Delivery times are estimates and can vary depending on factors such as location, weather, and other unforeseen circumstances.

Order Processing

  • Processing Time: Orders are typically processed within 1 business days.
  • Order Confirmation: You will receive an email confirmation once your order has been placed, and a separate email with tracking information once your order has been shipped.

Shipping Locations

We currently ship to addresses within USA. Unfortunately, we do not offer international shipping at this time.

Shipping Restrictions

  • We are unable to ship to P.O. Boxes or military addresses.
  • Certain products may be restricted from shipping to specific locations due to legal or regulatory reasons.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery destination. Shipping costs will be displayed at checkout before you finalize your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order status using the link provided in the email.

Damaged or Lost Shipments

If your order arrives damaged or if you believe your package is lost, please contact us immediately at info@fireflyclothes.com. We will work with you to resolve the issue promptly.

Returns and Exchanges

For information about returns and exchanges, please refer to our Return Policy page.

Contact Us

If you have any questions about our shipping policy, please don’t hesitate to reach out:

Thank you for choosing us! We appreciate your business.